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John Lewis managing director Peter Ruis steps down

Ruis exits the British department store group after nearly three years to pursue new projects, handing over to retail veteran Will Kernan.

11 August 2026

Peter Ruis is departing as managing director of John Lewis, the British department store chain, after nearly three years in the role, Cosmetics Business reports. He is leaving in September to pursue new projects, and will be succeeded by retail veteran Will Kernan. The change comes at a pivotal moment for the employee-owned retailer, which has spent recent years attempting to modernise its proposition and rebuild profitability after a prolonged period of underperformance.

Ruis was credited with reinvigorating John Lewis's fashion and beauty offer and pushing a sharper brand identity during his tenure, work that mattered for a department store group competing against both online-only rivals and a resurgent Selfridges and Harrods at the top end of the market. His exit raises questions about continuity on strategy just as the retailer has been trying to demonstrate sustained improvement to sceptical stakeholders within its trust ownership structure.

Kernan's appointment signals the John Lewis Partnership's preference for experienced retail operators as it looks to steady the business. What to watch: whether the leadership change accelerates or slows the pace of the retailer's ongoing transformation, and how Kernan positions John Lewis's beauty and fashion halls against luxury department store rivals that have been investing heavily in experiential retail and exclusive brand partnerships.

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